Tracking numbers are what allow calls to enter our system for analysis.
The act of someone calling our tracking number begins the whole call recording process.
This section explains how to create tracking numbers in three videos.
1. We will talk about call plans, which are the brains behind a tracking number, and the instructions the number follows.
2. Creating tracking numbers and then assigning them to call plans.
3. Assigning a referring source to calls from these numbers using the trigger system.
Click here to go to the first video in this series about call plans
Help Articles
How to Create a Static Tracking Number
How to Create a Dynamic (Website Pool) Tracking Number
Dynamic Pool Number Insertion Options
Set Referring Source by Tracking Number Called