A port must always start with the GAINING account submitting a request to the port in a number.
To port a number into our system, there are two required documents and two questions that will need to be answered.
Document 1 – The Letter of Authorization:
The current owner of the number (the client) must fill out this form to provide needed information and doing so also provides written approval to allow the number to be ported
Document 2 – Billing Statement:
The current company or system that is holding the number (the losing carrier) will need to provide the client with a billing statement from the last 30 days.
This statement will then need to be sent to us (the gaining carrier) so we can submit it with the port request.
This statement proves to our carrier the number is active and being paid for.
Question 1 – Where would you like this number to forward to when it enters our system?
Will it be a simple call plan that just needs to be forwarded to a 10-digit number or is there an existing call plan it should forward to?
Question 2 – What company and location should this number be associated with when it ports into our system?
To submit the port request we need to submit it under a specific location under a company.
This is where the number will appear when it ports in.