Adding a new location to use Patient Prism can be a very seamless and easy task.
The steps are:
- Email onboarding@patientprism.com and let them know you would like to add a new location.
- Include the following information for each location you would like to add:
- Physical address of the location(s) you would like to add
- Contract Signer info (Name, Title, and Email Address)
- Main phone number for each location
- Any other contact people that should be added to the system and manage the onboarding process
- We will then send a contract addendum to this designated person(s).
- Once signed, we will create the location(s) within our system and add the contact people as Company Administrators.
- The Patient Prism onboarding team will then email the contacts and provide how-to guides and a link to schedule a Kick-Off Call to introduce any new users to the system.
- The most important part of the onboarding process will be creating and implementing tracking. These tracking numbers are what will allow our system to analyze your phone calls:
How to Decide on a Call Tracking Method
We recommend using marketing numbers:
Recommended Marketing Number Setup
- Once your Patient Prism numbers start receiving phone calls, your new location will be live in Patient Prism.