If you do not want a tracking number to play a message telling the caller the call may be recorded, you can remove it by editing the call plan.
First, please check to see if you are in a state that does not require telling the caller the call is being recorded.
To remove a message from a number:
- Go to the number you want to remove the greeting from
- Access its call plan
- Modify the call plan by clicking the 3 dots on the top right
- Click the three dots on the disclaimer to modify
- Delete the disclaimer
- Publish
That number will not play the greeting now and will go straight to the first action.