If you would like to record calls when your main number is dialed, as well as when a Patient Prism marketing number is dialed, you must first understand that the marketing number CAN NOT be forwarded to the main number.
This would cause Patient Prism to record the call twice (once when the marketing number is dialed and again once we record the main number calls).
To properly configure this setup method, you must forward the marketing calls to the same number the mainline Patient Prism tracking number is sending the call to.
So if they call the main number, the associated Patient Prism number sends them to your phone company number X.
If they call the marketing number, you will want to send them to number X as well: