Making an Outbound Call Follow Up – Patient Prism

To make an outbound call to a phone number of your choice, follow the steps below:

1. Click on a call that you would like to make a follow up call for, and then click the Follow Ups tab Screenshot_2023-04-07_at_1.59.56_PM.png

2. Click Place a Call
Screenshot_2023-04-07_at_2.02.17_PM.png

3. This will bring up a Dial number and a PIN to enter. It automatically injected the Call To number, this Call To number is the patient's number from the initial call that this follow up is taking place
Screenshot_2023-04-07_at_2.03.34_PM.png

4. Once the call ends, the call audio and link will be placed within the follow up section of the initial call:
Screenshot_2023-04-07_at_2.10.22_PM.png

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